PRIVACY POLICY

Effective Date: [10.09.2026]
Last Updated: [10.09.2026]

At Bees Home, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.

For the purpose of this policy, “Bees Home”, “we”, “us” or “our” refers to the business operating the Bees Home website.

By using our website or placing an order with us, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Create an account on our website
  • Place an order
  • Contact us regarding a product or order
  • Subscribe to our newsletters or marketing communications
  • Participate in promotions, surveys or contests
  • Submit a review or other content

This information may include:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Communication preferences
  • Information you provide when contacting our customer support

We may also automatically collect limited technical information such as your IP address, browser type, device information, website activity and general usage information through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Confirm orders and provide shipping updates
  • Respond to customer enquiries and requests
  • Process payments through our payment service providers
  • Handle returns, refunds and exchanges
  • Improve our products, website and customer experience
  • Prevent fraud, misuse and unauthorised activity
  • Send promotional communications where permitted and where you have opted in
  • Comply with applicable legal and regulatory requirements

We do not sell your personal information to third parties.

3. Payment Information

Payments may be processed through third-party payment gateways.

Bees Home does not ordinarily store your complete debit card, credit card, banking or other payment credentials on its own servers. Payment information is handled by the relevant payment service provider in accordance with its own privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Provide relevant marketing and advertising, where applicable

You may adjust your browser settings to refuse or restrict cookies. However, certain website functions may not work properly if cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted third-party service providers who assist us in operating our business, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website and technology service providers
  • Customer support or communication platforms
  • Marketing and analytics service providers, where applicable

These parties receive only the information reasonably necessary for them to provide their services.

We may also disclose information where required by applicable law, regulation, legal process, or to protect our rights, customers, website or business.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal and regulatory requirements.

8. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to information held about you
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable
  • Withdraw consent for certain uses of your information
  • Opt out of promotional communications
  • Raise a concern regarding our handling of your personal information

To exercise an applicable right or raise a privacy-related concern, please contact us using the details provided below.

9. Marketing Communications

If you have opted to receive marketing communications from us, we may send you information about:

  • New products
  • Collections
  • Offers
  • Events
  • Brand updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

Bees Home is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable laws.

The updated version will be posted on this page with the revised “Last Updated” date.

13. Contact Us

For questions, requests or concerns regarding this Privacy Policy, please contact:

Bees Home
Email: info.beeshome10@gmail.com

This Privacy Policy should be read together with our Terms & Conditions, Shipping Policy and Refund/Return Policy.